This Example Covers:

• How to record an Auto Attendant Greeting using a multiline telephone set on an NEC SL1100. While you have the option of importing custom greetings using Web Pro, some customers may want to record their own greetings or announcements using their own phone.

Requirements:

• NEC Multiline telephone connected to NEC SL1100 KSU
• Extension being used must be in class of service 15. Extension 101 is the only extension in class of service 15 by default. (Class of service can be changed in Program 20-06 Class of Service for Extensions)
• Program 47-02 InMail Station Mailbox Options: “12 – System Administrator” must be enabled for each mailbox extension you would like to have access to system administrator privileges. (This is needed in order to record an Auto Attendant Greeting from phones other than the Operator Extension 101)

Steps:

1. Find a multiline phone which is in class of service 15. Extension 101 is in class of service 15 by default. This class gives the phone higher level privileges which are required to access the system manager part of the InMail system.
   
2. Press the Voice Mail soft key (Labeled VM) or dial *8 to access the InMail Voice Mail System.
   
3. Now you are in Extension User 101’s Voice Mail box.
   
4. Now we want to get into the System Administrator. We will do this by dialing 72 or SA on the phone keypad.
5. Now we are logged into the System Administrator where we can record, listen and delete recordings.Here you can access Instruction Messages (Instr) also known as Routing Mailboxes, Announcement Messages (Annc) , Subscriber Maintenance (Subs) and others.
   
6. Now press the soft key labeled “Instr” to access instruction message recordings for Routing Mailboxes. There are 32 Routing Mailboxes by default and must be entered with three digits. Example: 001
   
7. In our case, we will be recording greeting 1. Therefore we must enter in 001. The InMail prompts on the phone always have to be 3 digits hence the two zeroes in front of the one.
   
   
8. Now pickup your handset to prepare for recording. You may record the message using the speakerphone however the quality of the recording will be better using the microphone in the handset.
   
9. Record your message by pressing the record button labeled as “Rec”
   
10. When you are finished with your recording press the # key.
    
11. If you desire to preview your recording, you can listen to it by pressing the softkey labeled “Lstn”
    
12. If you are satisfied with your recording, simply hang up.

This concludes the tutorial for recording an auto attendant greeting through the phone.